COVID-19 UPDATE CENTER

March 17, 2020

Delta Life Fitness Nation,

It is with heavy thought that we are trying to navigate these uncertain times. As we have directed in our communications to our franchisees, we are asking that they speak with their advisors to make a decision regarding their studios that considers the best interests of members, employees, their communities and the brand.

We are taking significant precautions across our brand to keep our members and employees safe while continuing to offer our workouts, as many of our members have asked us to do. However, as this situation continues to evolve rapidly, we believe that temporarily closing the studios is a real possibility. If our studios temporarily close down our goal is to reopen March 31, 2020.

We are compiling a list of studio closures and will post that on our website and update it regularly. You can also contact your studio and check your studio’s social pages for information.

We are taking every step we can to continue to serve our clients. Online workouts and live watch parties are in the works and will be at the studio level by the end of this week.

Our communities are strong. We will work to maintain those connections in the days and weeks ahead, and we will help keep you active with at-home workouts that will be available to you in the coming days. For the latest updates, visit our website.

At Delta Life Fitness we create positive communities of women, while those communities might be built online for now, we will continue on with our mission.

Know that we are here if you need anything and are hoping you stay healthy and strong. We look forward to seeing you in the studio again soon.

In health,

Josh Cherry, CEO
Robby Marlow, President

What is Coronavirus (COVID-19)?

According to the Centers for Disease Control and Prevention (CDC), Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARSCoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. Coronaviruses are zoonotic, meaning they are transmitted between animals and people. Several known coronaviruses are circulating in animals that have not yet infected humans.

The CDC and World Health Organization (WHO) are responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected around the world. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).

On January 30, 2020, the WHO’s International Health Regulations Emergency Committee declared the outbreak a “public health emergency of international concern” (PHEIC).

A very helpful fact sheet directly from the CDC can be found here:

(English) https://www.cdc.gov/coronavirus/2019-ncov/downloads/2019-ncov-factsheet.pdf

What can I do to protect myself from COVID-19?

Some tips you should use to protect yourself and limit the spread of germs to others include: 

  • Avoid high fives and handshaking.
  • Avoid using your hands. Use your knuckle for light switches, elevator buttons, etc. Use a paper towel or glove for items that many people touch, like public door handles.
  • Avoid touching your eyes, mouth and nose.
  • Use a new disinfectant wipe to wipe down your workout station before and after each use.
  • Wash your hands with soap for 20 seconds and/or use a greater than 60% alcohol-based hand sanitizer whenever you return home from any public location.
  • Keep a bottle of sanitizer with you for use when you cannot immediately wash your hands.
  • Avoid coughing or sneezing into your hands. Cough or sneeze into a disposable tissue and discard immediately after use. Use your elbow to cover a cough or sneeze if you absolutely must, bearing in mind that the clothing on your elbow will contain the infectious virus, which can be passed on for up to a week or more.
  • Stay home if you are sick to avoid spreading illness to others. Sanitize and disinfect frequently touched surfaces and objects within the home regularly.
  • Avoid contact with people who appear to be sick.

Researchers agree that handwashing is the single best precautionary tool for individuals. For more information on how to wash your hands properly, please visit this page on the CDC’s website: https://www.cdc.gov/handwashing/videos.html.

Will you charge me if I cancel my class within the “late cancel” window?

No. If you begin experiencing flu-like symptoms prior to your scheduled class, we want you to stay home and focus on feeling better. Please call your studio and let them know that you’re not feeling well and your class will be cancelled with no late cancel fee. We recommend that you also contact your local healthcare provider if you are experiencing any symptoms of Coronavirus (COVID-19).

What changes has Delta Life Fitness made to help prevent the spread of COVID-19?

In an abundance of caution, we are taking extra steps in our studios to limit the spread of germs. In addition to doubling our daily cleaning efforts, we are suspending support movements involving physical contact with another member, providing hand sanitizer and extra wipes, asking team members and staff who are ill to stay home, and putting a temporary hold on workouts that involve multiple switches and/or physical contact with another member.

If a member in my class is sick, will you ask them to leave?

Yes. We always recommend that members don’t work out if they are feeling ill, coughing, sneezing, running a fever or have shortness of breath. Anyone who appears to be sick will be politely asked to leave the studio.

Who should I contact if I am not feeling well?

The first step should be to contact your healthcare provider. If you’re booked for any upcoming classes, please contact your studio to be removed from the schedule. You will not be charged any cancellation fees.

Where else can I find information?

For additional information, we recommend consulting only trusted sources such as the Centers for Disease Control and the World Health Organization. 

Other Resources and Previous Member Communications

How does COVID-19 spread?

The CDC believes that COVID-19 is mainly spread from person to person, particularly when people are in close contact with each other (about 6 feet of distance or closer) and/or through respiratory droplets when an infected person sneezes or coughs.

Researchers also believe that the virus may spread from person to surface to person (e.g. when an infected person touches a surface, a non-infected person touches the surface and then touches their eyes, nose, mouth, etc.).

Is Delta Life Fitness closing any studios?

We are continuously monitoring updates and recommendations from crucial public health agencies and will make decisions as needed based on the best interests of members and studio teams. 

If a studio needs to close for any reason, members will be notified.  Additionally, there will be information posted on the studio’s website and social media accounts.

What are Delta Life Fitness’s cleaning standards?

Clean studios have always been a priority at Delta Life Fitness. Due to the current situation, studios are doubling their daily cleaning efforts. Additionally, members are provided wipes after every block and reminded to wipe down all equipment used.

I have a lingering cough, but I feel fine. Can I still work out?

We strongly recommend that if anyone is feeling ill, coughing, sneezing, running a fever or has shortness of breath they consider fellow members and studio teams and skip the class until symptoms are gone. The number one way to stay healthy during flu and virus season is to avoid the spread of germs and practice sanitary recommendations.

I am not feeling well, but I am signed up for class today. I don’t want to get everyone sick. What should I do?

Please contact your local studio to notify them of your situation as late cancellation fees are being waived at this time. Studio contact information can be found on our website. We also recommend you please also contact your local healthcare provider if you are experiencing any symptoms of Coronavirus (COVID-19).

COMMITTED TO YOUR CARE